As the central command center for all your DTT loss prevention tools, MyDTT™ allows access to all your enterprise data with just a few clicks of the mouse. Whether you have one store or one hundred, MyDTT™ provides an easy and powerful way to be virtually present in all locations at one time. As a cloud-based portal with smart device compatibility, you can log on anytime, whether you’re in the office, at home, or on the go.
View a list of your high-priority POS transactions and events, such as cancelled items, voids, low-dollar transactions, employee meals, door openings, and more. Fully customizable and searchable, exception reports are accompanied by video footage, POS number, location name, and time. Reports can be delivered directly to your inbox or simply referenced directly on MyDTT™.
Submit help requests, follow up on any open tickets, and review content of closed tickets. DTT’s Support team is available 24/7/365 for technical assistance and troubleshooting. Our System Health section enables you to monitor the status of your entire surveillance system with just a glance and alert DTT immediately if there are any issues.
The LP module is your repository for SmartAudits™, various end-of-month reports, tip line activity, background checks, and case management. Our case management platform lends you all the tools you need to manage an investigation, gather video footage and other evidence, and easily share documentation internally or with third parties in the event of a serious issue.
RISA allows you to archive and store video footage for easy retrieval and viewing in the event of a critical incident. We collect the data, so all you have to do is review and share. Available on a watermarked disc or as a download from MyDTT™, video is court-admissible and can be disclosed to law enforcement, legal counsel, or other third parties.
Monitor temperatures inside coolers and freezers and receive video alerts when unfavorable fluctuations occur.
Better manage cash and inventory with real-time alerts and video footage of any back door or safe openings.
Stop criminal activity resulting from negligent hiring in its tracks with employee background checks.
DTT’s industry experts provide ongoing training focused on utilizing the system for maximum operational impact.
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Leading Provider of Intelligent Video-Based Surveillance Improves Offering with Updated Mobile App
LP Innovations (a DTT Company) joins the Loss Prevention Foundation as Doctorate
Receive notifications when cooler or freezer temperatures rise above or below your designated standard, indicating there may be a door propped open or faulty equipment.
– Address issues as soon as they occur with real-time notifications.
– Reinforce food safety by keeping coolers/freezers at the appropriate temperatures.
– Reduce costs by conserving energy.
“Our walk-in cooler trigger helps to keep avoidable food decay at a minimum. It gives me a digital temperature read and sends an email alert anytime the temperature goes above or below the desired temperature.”
– Jeremy O’Sullivan, Hungry Howie’s
Foster complete situational awareness and decrease shrink with DTT event triggers. Real-time alerts combined with video evidence enable you to address and verify issues as soon as they occur, enabling you to better manage inventory, cash, and food safety.
– Back Door & Safe Triggers
Monitor unauthorized or afterhours activity, ensure that employees are reviewing shipments and signing for all deliveries, and confirm that all cash is consistently secured and placed in the safe.
– Event Log
Review time-stamped logs of any activity performed on a regular basis, such as drawer pulls, cash drops, shift changes, deliveries, various aspects of food preparation, and more.
Did you know that 96% of unhappy customers are likely to share a complaint with family or friends? DTT’s text-based customer feedback tool helps alleviate these negative experiences by allowing operators to instantly respond to and take action to correct guest complaints, suggestions, or positive comments. Create loyal customers, increase positive word-of-mouth, lessen negative reviews (even keeping them offline altogether), and show customers you care.
Allow your team members to anonymously report any concerns and issues, or offer suggestions on creating a better workplace. Available 24 hours a day, 7 days a week, access all submissions through the MyDTT™ portal, where messages are stored indefinitely.
Common Topics Include: – Harassment
– Unfair Treatment
Stop criminal activity resulting from negligent hiring in its tracks with background checks. Through our partnership with ISS, packages are designed specifically for DTT and offered at an exclusive rate to protect your enterprise against costly liability and improve the likelihood of hiring qualified employees. Submit requests and access all information directly on the MyDTT™ portal.
Choose from 3 standard options, or ask about our other services. All packages are compliant with FCRA (Federal Credit Reporting Act).
Dedicated DTT professionals with industry experience provide ongoing training and consulting services to clients, helping owners and operators receive maximum impact from DTT loss prevention services. Training focuses on labor, organization, menu assortment, customer service, loss prevention, and managing multi-unit operations.
BCG helps with:
– Initial training on DTT software and functions.
– Business discussions on enhancing operations and performance through customized tools.
– Deeper education on utilizing DTT services via ongoing sessions.
“Our consultants have the industry experience necessary to engage clients in ways that will create and maintain ROI.”
Scott Greenwald, VP BCG
Don’t lose your valuable video footage! In the event your DVR is damaged or stolen, off-site storage ensures your data is backed up to DTT’s secure video cloud. Data is uploaded from the DVR to the backup server every 2 minutes, ensuring that the minutes immediately prior to an incident are captured. Off-site storage is paired with DVR replacement insurance so the cost of new hardware won’t come out of your own pocket. Choose from two different options:
Standard Off-Site Storage
– Video footage from any 1 camera backed up and stored for 3 days.
Off-Site Storage PLUS
– Video footage from any 1 camera backed up and stored for 90 days.
– Adheres to PCI Compliance regulations, which requires that video cameras monitor entry/exit point of sensitive areas.
CloudQuery™ allows a deeper dive into your video exception data. With highly advanced filtering and multiple priority levels, you can review transactional activity across your entire enterprise including trending across locations, cashiers, dayparts, exception types, and more.
With RISAPLUS, your video will be uploaded to MyDTT™ and available for viewing and sharing directly on the portal, without the need to download any files. RISAPLUS offers cross-platform compatibility so footage can be viewed from any device.