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Leading provider of intelligent video-based surveillance and loss prevention adds comprehensive analytics, video analysis, and big data capabilities, enabling its customers to
Latest Press Releases
Leading provider of intelligent video-based surveillance and loss prevention adds comprehensive analytics, video analysis, and big data capabilities, enabling its customers to
Country Kitchen announced today the selection of DTT as their preferred vendor for loss prevention services.
DTT announced today their continued support for Convenience Stores Against Trafficking (CSAT), a program of In Our Backyard, in the form of
Receive notifications when cooler or freezer temperatures rise above or below your designated standard, indicating there may be a door propped open or faulty equipment.
– Address issues as soon as they occur with real-time notifications.
– Reinforce food safety by keeping coolers/freezers at the appropriate temperatures.
– Reduce costs by conserving energy.
“Our walk-in cooler trigger helps to keep avoidable food decay at a minimum. It gives me a digital temperature read and sends an email alert anytime the temperature goes above or below the desired temperature.”
– Jeremy O’Sullivan, Hungry Howie’s
Foster complete situational awareness and decrease shrink with DTT event triggers. Real-time alerts combined with video evidence enable you to address and verify issues as soon as they occur, enabling you to better manage inventory, cash, and food safety.
– Back Door & Safe Triggers
Monitor unauthorized or afterhours activity, ensure that employees are reviewing shipments and signing for all deliveries, and confirm that all cash is consistently secured and placed in the safe.
– Event Log
Review time-stamped logs of any activity performed on a regular basis, such as drawer pulls, cash drops, shift changes, deliveries, various aspects of food preparation, and more.
Did you know that 96% of unhappy customers are likely to share a complaint with family or friends? DTT’s text-based customer feedback tool helps alleviate these negative experiences by allowing operators to instantly respond to and take action to correct guest complaints, suggestions, or positive comments. Create loyal customers, increase positive word-of-mouth, lessen negative reviews (even keeping them offline altogether), and show customers you care.
Allow your team members to anonymously report any concerns and issues, or offer suggestions on creating a better workplace. Available 24 hours a day, 7 days a week, access all submissions through the MyDTT™ portal, where messages are stored indefinitely.
Common Topics Include: – Harassment
– Safety
– Discrimination
– Unfair Treatment
– Theft
– Fraud
Stop criminal activity resulting from negligent hiring in its tracks with background checks. Through our partnership with ISS, packages are designed specifically for DTT and offered at an exclusive rate to protect your enterprise against costly liability and improve the likelihood of hiring qualified employees. Submit requests and access all information directly on the MyDTT™ portal.
Choose from 3 standard options, or ask about our other services. All packages are compliant with FCRA (Federal Credit Reporting Act).
Dedicated DTT professionals with industry experience provide ongoing training and consulting services to clients, helping owners and operators receive maximum impact from DTT loss prevention services. Training focuses on labor, organization, menu assortment, customer service, loss prevention, and managing multi-unit operations.
BCG helps with:
– Initial training on DTT software and functions.
– Business discussions on enhancing operations and performance through customized tools.
– Deeper education on utilizing DTT services via ongoing sessions.
“Our consultants have the industry experience necessary to engage clients in ways that will create and maintain ROI.”
Scott Greenwald, VP BCG
Don’t lose your valuable video footage! In the event your DVR is damaged or stolen, off-site storage ensures your data is backed up to DTT’s secure video cloud. Data is uploaded from the DVR to the backup server every 2 minutes, ensuring that the minutes immediately prior to an incident are captured. Off-site storage is paired with DVR replacement insurance so the cost of new hardware won’t come out of your own pocket. Choose from two different options:
Standard Off-Site Storage
– Video footage from any 1 camera backed up and stored for 3 days.
Off-Site Storage PLUS
– Video footage from any 1 camera backed up and stored for 90 days.
– Adheres to PCI Compliance regulations, which requires that video cameras monitor entry/exit point of sensitive areas.
CloudQuery™ allows a deeper dive into your video exception data. With highly advanced filtering and multiple priority levels, you can review transactional activity across your entire enterprise including trending across locations, cashiers, dayparts, exception types, and more.
With RISAPLUS, your video will be uploaded to MyDTT™ and available for viewing and sharing directly on the portal, without the need to download any files. RISAPLUS offers cross-platform compatibility so footage can be viewed from any device.
Did you know that 96% of unhappy customers are likely to share a complaint with family or friends? DTT’s text-based customer feedback tool helps alleviate these negative experiences by allowing operators to instantly respond to and take action to correct guest complaints, suggestions, or positive comments. Create loyal customers, increase positive word-of-mouth, lessen negative reviews (even keeping them offline altogether), and show customers you care.
Did you know that 96% of unhappy customers are likely to share a complaint with family or friends? DTT’s text-based customer feedback tool helps alleviate these negative experiences by allowing operators to instantly respond to and take action to correct guest complaints, suggestions, or positive comments. Create loyal customers, increase positive word-of-mouth, lessen negative reviews (even keeping them offline altogether), and show customers you care.
Allow your team members to anonymously report any concerns and issues, or offer suggestions on creating a better workplace. Available 24 hours a day, 7 days a week, access all submissions through the MyDTT™ portal, where messages are stored indefinitely.
Common Topics Include: – Harassment
– Safety
– Discrimination
– Unfair Treatment
– Theft
– Fraud
Sam Naficy is the Founder and Chairman of the Board of Directors of DTT, a company he founded in 1999. Mr. Naficy is by nature a serial entrepreneur and has founded numerous companies in a variety of industries. He has approximately 20 years of active business experience at senior executive levels in business sectors including but not limited to: pharmaceuticals, retail/distribution, quick service restaurant development, and technology.
In October of 1998, in the midst of the technology and internet boom, Naficy incorporated Drive Thru Technology (DTT). With a keen interest in the food industry, specifically the concept of franchising, DTT was formed to supply technology solutions to the restaurant and hospitality industries and has emerged as the premier manufacturer of digital surveillance products to this niche market.
Prior to DTT Inc., Naficy founded The NORG Group which entered into Joint Venture agreements with the 99 Cents Only Corporation (a publicly traded company on the NYSE–NDN). NORG established joint venture partners for the 99 Cents Only Corporation in China, Guatemala and Mexico. Those relationships continue to this day; however, NORG is no longer involved.
Prior to The NORG Group, Naficy established Daru Nardin, a pharmaceutical brokerage firm specializing in the Middle East. During its first 18 months Daru Nardin attained the exclusive distribution rights to Merck Sharpe & Dohme (MSD — Merck) and Faulding Pharmaceuticals (one of Australia’s largest pharmaceutical companies) for sales into Iran. US sanctions against Iran barred any US based entity to do business in that country. These rights expired in the summer of 2007.
He is also involved with non-profits dedicated to under privileged children and is a former board member of the Los Angeles Boys and Girls Club. He is active in charitable organizations with significant contributions to The National Kidney Foundation, St. Jude’s Children’s Hospital, Juniors of Social Service, and Northridge Hospital to name a few.
Sam is a frequent investor in SAAS/Technology enabled software businesses and is an active member of the Young Presidents Organization (YPO) Los Angeles, currently serving as as its Chapter Chair. In June of 2013, Sam Naficy was named Ernst & Young’s Entrepreneur of the Year for Greater Los Angeles.
Mr. Raina is the Managing Partner of BV Investment Partners, a Boston based private equity investment firm. He joined the Firm in 1999 as a Director and brings more than 21 years of investment banking, strategic consulting, and principal investment experience to the Firm. He chairs the Firm’s Investment, Operating, and Valuation committees. Mr. Raina is focused on the Firm’s investment, risk management, and LP relations activities. Previously, he was an Executive Director in the Communications, Media, and Technology Group at Goldman Sachs (Asia), and a Project Leader at The Boston Consulting Group, Inc. Mr. Raina earned his B.S. in Computer Science from Yale University and M.B.A. from the Harvard Graduate School of Business Administration, where he was a Baker Scholar.
Mr. Garrison is a Principal at BV Investment Partners, a Boston based private equity investment firm. He joined BV as an Associate in October 2007, having earned his B.A. in Economics from Middlebury College in 2004 and his M.B.A. from the Tuck School of Business at Dartmouth in 2012. Founded in 1983, BV has invested approximately $2.7 billion of equity capital in over 80 portfolio companies. The firm typically invests in middle market companies in the communications, business and information services sectors. For more information on BV, please visit www.bvlp.com.
In June of 2000 after a career spanning more than thirty years, Mr. Pazuk retired as Treasurer and Partner of Wellington Management Company, one of America’s oldest and largest independent investment management firms with responsibility of over $500 Billion of discretionary client assets. Subsequent to his retirement, Mr. Pazuk has been involved extensively in real estate development and venture capital investments. In addition, Mr. Pazuk serves on the Board of a number of private and publicly held companies. With his remarkable experience and access to the capital markets Mr. Pazuk has been able to assist DTT in raising substantial funds in addition to facilitating the expansion goals of DTT.
Gemini Investors (“Gemini”) and its predecessor entity have been making investments in middle market companies since 1993. The firm has invested in over 75 middle market companies since its inception. Gemini has raised four equity investment funds in 1995, 1997, 2000, and 2005, and currently has about $350 million of capital under management.
Gemini’s investors include leading financial institutions, private individuals and families. The firm’s headquarters are in Wellesley, Massachusetts, and it maintains a second office in Minneapolis, Minnesota. Gemini was recently named the Small Business Investment Company of the Year by the U.S. Small Business Administration.
Gemini invests in rapidly growing, established companies. Gemini invests throughout the United States in a wide range of industries. Areas of particular focus at Gemini are consumer services, business services, technology, education, manufacturing and distribution.
Post Capital Partners is a private investment firm that invests in small and lower middle-market businesses with solid fundamentals and a history of stable cash flow and/or attractive growth prospects.
The core of the Post Capital investment strategy is partnering with proven and committed operating executives, who may be a strong incumbent team and/or new team drawn from our extensive network. We believe that the primary determinant of the success of an investment is the quality of the operating management.
Post Capital, based in New York City, has a committed capital fund consisting of sophisticated family and institutional investors.
Mike Coffey was named CEO of DTT in January of 2018. Mike manages day-day-operations at the company and develops strategic initiatives to grow the business. He has extensive experience as a technology executive, having successfully led multiple companies in the IoT, M2M, and SaaS spaces.
Most recently, Mike was the CEO Wyless, where he focused on product innovation and successfully negotiated the sale of the company into Kore Wireless. Prior to Wyless, he served as the CEO of RISI.
Mike holds a BS in Computer Science from Rensselaer Polytechnic Institute.
