Q: Why is the picture in the single camera view so small?

A: By using + and - keys on the numeric keypad, you can increase and decrease the video size when in single camera view and zoom in and out when in playback mode.

Q: What do I need at the location to have in order to remotely access my surveillance system?

A: You will need DSL or other form of broadband internet with a dedicated static IP. We recommend minimum upload speed of 256Kb/sec. Remote access is also possible via phone modem but results will be limited due to sever bandwidth constriction.

Q: Why is the picture in the single camera view so small?

A: By using + and - keys on the numeric keypad, you can increase and decrease the video size when in single camera view and zoom in and out when in playback mode.

Q: What do I need at the location to have in order to remotely access my surveillance system?

A: You will need DSL or other form of broadband internet with a dedicated static IP. We recommend minimum upload speed of 256Kb/sec. Remote access is also possible via phone modem but results will be limited due to sever bandwidth constriction.